Get Relief
Apply for relief and recovery assistance from Mountain Ways.
Application for Relief and Recovery
As you complete the relief application, please have your photo ID and proof of primary residence ready. Assistance is based on eligibility and available funding.
If you are in need of help or guidance with the application, please email info@mtnways.org or call (865) 412-7798.
Eligibility Requirements
• Applicants who live in designated counties in Tennessee and Western North Carolina that are disaster-declared due to the 2024 flooding of Hurricane Helene are eligible to receive assistance. Designated counties include:
Tennessee: Carter, Cocke, Greene, Hamblen, Hawkins, Johnson, Unicoi, and Washington.
Western North Carolina: Ashe, Avery, Haywood, Madison, Mitchell, Watauga, Yancey, and the Eastern Band of Cherokee Indians
• This assistance applies to an individual or family (homeowner or renter) with a 100% total loss of primary residence due to the 2024 flooding of Hurricane Helene in one of the designated counties.
For more information on Mountain Ways and the relief and recovery assistance program, visit our FAQ page.
Prepare to Apply
The Primary Applicant must provide PROOF OF LIVING and upload the following:
1. Current Photo ID*
2. Another document that shows your name and permanent address on a utility bill, tax records, or bank statement.
*You may be asked for additional documentation for verification purposes if you do not upload your photo ID or another document.
Tip: You can take a phone photo of both documents and upload it to your application.
If you are not able to upload these 2 documents, please continue to fill out and submit the application.